Yulio.

Voice AI-Operatorsfor Financial Services

Verify callers, resolve account and application questions, make payment reminders and record every outcome.

See how it works
YulioAsk how Yulio verifies a caller before checking an application
What Operators do

Automate the repeatable conversation, preserve the governed one.

Yulio puts human-sounding AI Operators on your support and sales lines, 24/7 in any of 60+ languages. Operators check balances, statuses and applications in your systems mid-call, answer product and rate questions from your knowledge base, make outbound payment reminders, and warm-transfer to your specialists with a spoken briefing. Every call is recorded, transcribed and scored.

Operators work across servicing, acquisition and collections while following your verification and escalation policy.

  • Account service on the line

    Check balances, application statuses and payment schedules in your systems mid-call. Verify the caller against your CRM before revealing anything. Update contact details and log every interaction back to the record.

  • Sales and outbound

    Qualify inbound leads and hand hot ones to your specialists with a briefing. Call back web applications within a minute of submission. Make polite, persistent payment reminders that resolve to a recorded outcome.

  • Control and compliance

    Every call recorded, transcribed and scored: 100% QA instead of spot-checks. Scripted disclosures delivered consistently on every single call. Any charge or complaint resolves to audio in three clicks.

Integrations

Works with every tool you use.

Any telephony provider

Keep your number and your provider, whoever it is. Point the line at Yulio and your Operators answer on it. No new hardware, nothing for your team to install.

Your internal systems, CRMs and databases

We connect Operators to your own stack: internal APIs, databases, custom back offices, whatever CRM you run. The Operator recognizes the caller, checks an order or a balance mid-call, then logs the call and updates the record.

The SaaS tools you already use

CRMs, helpdesks, messengers, calendars, spreadsheets and hundreds of other services. Every call lands in the tools your team already works in, with no copy-pasting between systems.

Ready to connectAnd hundreds more through custom integrations.
KeyCRMKeepinCRMSitniksKommoViberTelegramBinotelZadarmaPhonetUniTalkRingostatVoiptimeKeyCRMKeepinCRMSitniksKommoViberTelegramBinotelZadarmaPhonetUniTalkRingostatVoiptime
HubSpotSalesforceZendeskSlackWhatsAppGoogle CalendarGmailOutlookGoogle SheetsAirtableNotionStripeHubSpotSalesforceZendeskSlackWhatsAppGoogle CalendarGmailOutlookGoogle SheetsAirtableNotionStripe
Example workflow

A status call becomes a verified, auditable resolution.

Routine lookups leave the specialist queue, but your verification rules, disclosures and audit trail stay intact. Caller: Loan applicant, Monday 8:13 a.m. — “Has my application been approved, or do you still need something from me?”

  1. Step 01

    Verifies before revealing

    Runs your identity questions and follows the exact rule for what can be discussed at each stage.

  2. Step 02

    Queries the live application

    Finds the application in your core system and sees that proof of income is still outstanding.

  3. Step 03

    Explains the next action

    Tells the caller which document is needed, where to upload it and what review timing to expect.

  4. Step 04

    Closes the audit loop

    Writes the outcome to the CRM with the recording, transcript, disclosures and quality verdict attached.

  5. Step 05

    Outcome

    The customer gets a precise answer in one call; a specialist gets involved only if judgment is required.

Languages & voices

Speaks your voice in every language you need.

The AI Operator handles conversations in 60+ languages. Create your own voice in seconds or choose from a library of 75+ voices.

  • English
  • Spanish
  • French
  • German
  • Italian
  • Portuguese
  • Ukrainian
  • Polish
  • Dutch
  • Turkish
  • Arabic
  • Hindi
  • Chinese
  • Japanese
  • Korean
  • Vietnamese
  • Indonesian
  • Romanian
  • Czech
  • Greek
  • +40 more
The economics

Reserve specialists for conversations that need judgment.

The calculator starts with an illustrative mid-market lender or fintech. Replace every visible input with your actual operation.

Modeled annual cost reduction$82,080$6,840 a month$246,240 over three years38% lower cost to serve
$0.90Cost per call today
$0.33Cost per AI-handled call
2.7×Cheaper per call
12Equivalent agent capacity shifted

How the estimate works: Illustrative estimate, not a guarantee. It uses the AI share shown above, assumes AI calls take 60% of today's average call time, and assumes payroll cost falls in direct proportion to calls moved to AI. It excludes implementation, telephony, taxes and the cost of any staff you retain.

FAQ

Common questions.

What teams in this industry ask before putting an Operator on their line.

Can an AI Operator verify who is calling?

Yes. The Operator checks the caller against your CRM and asks your verification questions before discussing anything account-related, and follows your rules about what may be said before and after verification.

Can it handle payment reminders?

Yes. Operators make outbound reminder calls, offer your payment options, take promises to pay, and log every outcome with a recording. Reminders go out on schedule, every time, without a collector burning out.

How is this auditable?

Every call leaves a recording, a transcript, a quality verdict and a price in your dashboard. That's 100% QA coverage: any dispute, complaint or regulator question resolves to the actual audio in three clicks.

Does it connect to our core systems?

Operators can work with approved internal APIs, databases and CRMs during a call, checking a balance or application status while the customer is on the line. Integration scope, security review, telephony access and launch timing are confirmed for each deployment.

Does the AI make lending or financial decisions?

No. The Operator follows your approved verification, disclosure and servicing rules for repeatable conversations. Credit decisions, financial advice, disputed transactions and exceptions that require judgment stay with authorized members of your team.

What does it cost compared to a staffed team?

Billing is per-second at one flat per-minute rate set by your monthly volume, from a prepaid balance. You pay only for talk time; hold and idle cost nothing. For lookup-class calls, an AI-handled call costs a fraction of a staffed one; run your numbers in our savings calculator.

Get started

Your AI Call Center.

Voice AI agents are your Operators. Hire them, train them, and put them to work on day one, for a fraction of the cost of a human agent. Talk to us and hear an Operator answer for your business.