Voice AI-Operatorsfor Healthcare

Book, confirm and reschedule appointments, answer patient questions and handle overflow 24/7, in the caller's language.

YulioAsk how Yulio would move an appointment and refill the open slot
What Operators do

A patient-access layer that works inside your clinic.

Yulio answers every call to your clinic with a human-sounding AI Operator, 24/7 in any of 60+ languages. Operators book, confirm and reschedule appointments in your calendar mid-call, answer questions about doctors, prices and preparation from your own knowledge base, and transfer to your front desk with a spoken briefing when a person is needed.

Start with one call type or let the Operator own the full administrative journey around every visit.

  • Appointments end to end

    Book, move and cancel visits directly in your schedule mid-call. Confirm tomorrow's appointments with outbound calls and refill freed slots. Put patients on a waitlist and call them back when a slot opens.

  • Patient questions, answered

    Answer questions on doctors, services, prices and preparation from your knowledge base. Directions, working hours, parking and insurance questions handled instantly. Recognize returning patients from your CRM and greet them by name.

  • After hours and overflow

    Answer at 2 a.m., on weekends and holidays, so the schedule fills while you sleep. Absorb call spikes so no patient hears a busy tone. Take a structured message for the morning when a case needs your staff.

Integrations

Works with every tool you use.

Any telephony provider

Keep your number and your provider, whoever it is. Point the line at Yulio and your Operators answer on it. No new hardware, nothing for your team to install.

Your internal systems, CRMs and databases

We connect Operators to your own stack: internal APIs, databases, custom back offices, whatever CRM you run. The Operator recognizes the caller, checks an order or a balance mid-call, then logs the call and updates the record.

The SaaS tools you already use

CRMs, helpdesks, messengers, calendars, spreadsheets and hundreds of other services. Every call lands in the tools your team already works in, with no copy-pasting between systems.

Ready to connectAnd hundreds more through custom integrations.
KeyCRMKeepinCRMSitniksKommoViberTelegramBinotelZadarmaPhonetUniTalkRingostatVoiptimeKeyCRMKeepinCRMSitniksKommoViberTelegramBinotelZadarmaPhonetUniTalkRingostatVoiptime
HubSpotSalesforceZendeskSlackWhatsAppGoogle CalendarGmailOutlookGoogle SheetsAirtableNotionStripeHubSpotSalesforceZendeskSlackWhatsAppGoogle CalendarGmailOutlookGoogle SheetsAirtableNotionStripe
Example workflow

A late-night reschedule becomes a filled slot by morning.

The Operator resolves the administrative work during the call, while clinical judgment stays with your team. Caller: Returning patient, 9:42 p.m. — “I cannot make tomorrow's ultrasound. Is there anything next Tuesday?”

  1. Step 01

    Recognizes the patient

    Matches the caller to the patient record and confirms the details your clinic requires.

  2. Step 02

    Works in the live schedule

    Checks the correct appointment type, offers Tuesday times and moves the visit while the patient waits.

  3. Step 03

    Protects the open slot

    Releases tomorrow's time and starts the approved waitlist callback flow immediately.

  4. Step 04

    Leaves a clean record

    Sends the new confirmation and logs the call, transcript and scheduling outcome for the front desk.

  5. Step 05

    Outcome

    The patient is rebooked, the freed slot can be refilled, and no administrator has to return the call.

Languages & voices

Speaks your voice in every language you need.

The AI Operator handles conversations in 60+ languages. Create your own voice in seconds or choose from a library of 75+ voices.

  • English
  • Spanish
  • French
  • German
  • Italian
  • Portuguese
  • Ukrainian
  • Polish
  • Dutch
  • Turkish
  • Arabic
  • Hindi
  • Chinese
  • Japanese
  • Korean
  • Vietnamese
  • Indonesian
  • Romanian
  • Czech
  • Greek
  • +40 more
The economics

More filled appointments. Fewer administrative hours.

The calculator starts with an illustrative mid-market clinic. Replace every visible input with your actual operation.

Modeled annual cost reduction$22,118$1,843 a month$66,355 over three years38% lower cost to serve
$0.80Cost per call today
$0.29Cost per AI-handled call
2.8×Cheaper per call
3Equivalent agent capacity shifted

How the estimate works: Illustrative estimate, not a guarantee. It uses the AI share shown above, assumes AI calls take 60% of today's average call time, and assumes payroll cost falls in direct proportion to calls moved to AI. It excludes implementation, telephony, taxes and the cost of any staff you retain.

FAQ

Common questions.

What teams in this industry ask before putting an Operator on their line.

Can an AI answer patient calls in Ukrainian?

Yes. Yulio Operators speak 60+ languages, with Ukrainian voices and pronunciation tuned for real phone lines. A patient calling your clinic hears a natural, human-sounding conversation, not a robot menu.

Does the AI give medical advice?

No. Operators handle administrative conversations: appointments, prices, preparation instructions from your own materials, directions and messages. Anything clinical is transferred to your staff with a spoken briefing, or captured as a structured message for a callback.

How does the Operator book appointments?

The Operator works in your real schedule during the call: it checks availability in your calendar or clinic system, books the slot, and the confirmation is there before the patient hangs up. We configure the integration for you.

What happens with patient data?

A deployment must follow your clinic's rules for consent, access, retention and escalation. Calls can leave a recording, transcript and quality verdict in your dashboard, and your data is not used to train models for other customers. Any required healthcare compliance or data-residency arrangement must be confirmed for your deployment.

Can it reduce no-shows?

It can support that goal by calling patients before the visit, rescheduling people who cannot attend and releasing the slot to your waitlist. The actual effect depends on your confirmation policy, patient mix and how quickly freed slots are offered again.

Get started

Your AI Call Center.

Voice AI agents are your Operators. Hire them, train them, and put them to work on day one, for a fraction of the cost of a human agent. Talk to us and hear an Operator answer for your business.