AI Call Center for Insurance
Yulio answers every call to your insurance company with a human-sounding AI Operator, 24/7 in any of 60+ languages. Operators take first notice of loss, walk callers through the claim checklist, look up policies and claim statuses in your systems mid-call, call customers before renewals, and transfer to your adjusters with a spoken briefing.
The calls you lose money on today.
Claims arrive at the worst hours
Accidents don't wait for business hours. A policyholder standing next to a crashed car at midnight reaches voicemail, and their next call is to a lawyer or a competitor.
Status calls bury the claims team
"What's happening with my claim?" is a database lookup, but it lands on the same adjusters who should be settling claims. Every status call is settlement time lost.
Renewals slip through the cracks
Renewal reminders are outbound work that never gets prioritized, and every lapsed policy is recurring revenue that quietly walks away.
On your line, from day one.
Claims from the first call
- Take first notice of loss 24/7 and open the claim while the caller is on the line
- Walk the caller through your document checklist for their claim type
- Escalate urgent cases to your people immediately, with a spoken briefing
Policy service
- Answer claim-status and policy questions from your systems mid-call
- Explain coverage, deductibles and terms from your own product materials
- Recognize policyholders from your CRM and log every call to the record
Renewals and sales
- Call every policyholder before renewal and take the confirmation
- Qualify inbound quote requests and transfer hot leads with context
- Call back web form submissions within a minute
What the switch is worth.
Modeled for a typical operation in this industry, with the same assumptions as our savings calculator. Run your own numbers
Works with every tool you use.
Any telephony provider
Keep your number and your provider, whoever it is. Point the line at Yulio and your Operators answer on it. No new hardware, nothing for your team to install.
Your internal systems, CRMs and databases
We connect Operators to your own stack: internal APIs, databases, custom back offices, whatever CRM you run. The Operator recognizes the caller, checks an order or a balance mid-call, then logs the call and updates the record.
The SaaS tools you already use
CRMs, helpdesks, messengers, calendars, spreadsheets and hundreds of other services. Every call lands in the tools your team already works in, with no copy-pasting between systems.
KeyCRM
KeepinCRM
Sitniks
Kommo
Viber
Telegram
Binotel
Zadarma
Phonet
UniTalk
Ringostat
Voiptime
HubSpot
Salesforce
Zendesk
Slack
WhatsApp
Google Calendar
Gmail
Outlook
Google Sheets
Airtable
Notion
StripeCommon questions.
What teams in this industry ask before putting an Operator on their line.
Can an AI take a claim over the phone?
Yes. The Operator takes first notice of loss: what happened, when, where, who was involved, following your intake script. It opens the claim in your system and tells the caller which documents to prepare. Urgent cases transfer to your people immediately with a spoken briefing.
How does it answer claim-status questions?
The Operator looks the claim up in your system mid-call and tells the policyholder where it stands and what happens next. The status call stops existing as adjuster workload.
Can it handle renewal campaigns?
Yes. Operators call every policyholder ahead of expiry, remind them of the renewal, answer coverage questions and log the outcome. It's outbound work that actually happens, every month, with a recording of every conversation.
What about disputes over what was said?
Every call is recorded, transcribed and scored: 100% QA. When a policyholder disputes what they were told, you resolve it to the actual audio in three clicks instead of reconstructing it from memory.
How fast can an insurer go live?
Operators work from day one of going live, and even enterprise deployments take well under 30 days end to end. We configure the scripts, integrations and transfer rules for you, so you never write a prompt.
Your AI Call Center.
Voice AI agents are your Operators. Hire them, train them, and put them to work on day one, for a fraction of the cost of a human agent. Talk to us and hear an Operator answer for your business.