AI Call Center for Hospitality
Yulio answers every call to your hotel or restaurant with a human-sounding AI Operator, 24/7 in any of 60+ languages. Operators take and confirm reservations in your booking system mid-call, answer questions about rooms, tables, menus and events, call guests to confirm and cut no-shows, and transfer to your staff with a spoken briefing when a person is needed.
The calls you lose money on today.
The phone rings loudest when hands are fullest
Check-in rush, full dining room, Friday evening: reservations call exactly when your staff physically can't pick up. Every missed ring is a table or room sold by someone else.
No-shows cost more than empty ads
A booked table that stays empty is revenue you already turned other guests away from. Confirmation calls fix it, but nobody has time to make them.
Guests expect answers at midnight
Late check-in, parking, allergies in the menu, a crib for the room: small questions arrive at all hours, and unanswered ones turn into cancelled bookings and bad reviews.
On your line, from day one.
Reservations end to end
- Take room and table reservations directly in your booking system mid-call
- Modify and cancel bookings by your rules, with every change logged
- Put guests on a waitlist and call back when space opens
Fewer no-shows
- Confirm tomorrow's reservations with outbound calls
- Rebook guests who can't make it instead of losing them
- Release freed tables and rooms back to sale immediately
Guest questions, any hour
- Answer on menus, allergens, hours, parking and amenities from your knowledge base
- Special requests captured and passed to your staff as structured messages
- Warm transfer to reception or the manager with a spoken briefing
What the switch is worth.
Modeled for a typical operation in this industry, with the same assumptions as our savings calculator. Run your own numbers
Works with every tool you use.
Any telephony provider
Keep your number and your provider, whoever it is. Point the line at Yulio and your Operators answer on it. No new hardware, nothing for your team to install.
Your internal systems, CRMs and databases
We connect Operators to your own stack: internal APIs, databases, custom back offices, whatever CRM you run. The Operator recognizes the caller, checks an order or a balance mid-call, then logs the call and updates the record.
The SaaS tools you already use
CRMs, helpdesks, messengers, calendars, spreadsheets and hundreds of other services. Every call lands in the tools your team already works in, with no copy-pasting between systems.
KeyCRM
KeepinCRM
Sitniks
Kommo
Viber
Telegram
Binotel
Zadarma
Phonet
UniTalk
Ringostat
Voiptime
HubSpot
Salesforce
Zendesk
Slack
WhatsApp
Google Calendar
Gmail
Outlook
Google Sheets
Airtable
Notion
StripeCommon questions.
What teams in this industry ask before putting an Operator on their line.
Can the AI take a table or room reservation?
Yes. The Operator checks availability in your booking system during the call, books the table or room, and the reservation is confirmed before the guest hangs up. It follows your rules for deposits, group sizes and special dates.
How does it reduce no-shows?
Operators call every guest the day before to confirm. Guests who can't make it get rebooked on the spot, and the freed table or room goes back on sale immediately, instead of standing empty at 8 p.m.
What if a guest has an unusual request?
The Operator captures it as a structured message (allergies, celebrations, a crib in the room) and passes it to your staff. When the conversation needs a person, it warm-transfers to reception or the manager with a spoken briefing.
Does it work during service rush?
That's exactly when it earns its keep. The Operator answers every call instantly while your staff serve the guests in front of them. No phone ringing over a full dining room, no reservation lost to a busy evening.
Can it answer in English for foreign guests?
Yes. Operators speak 60+ languages with natural, human-sounding voices tuned for phone lines, so foreign guests book in their own language and local guests in Ukrainian, on the same number.
Your AI Call Center.
Voice AI agents are your Operators. Hire them, train them, and put them to work on day one, for a fraction of the cost of a human agent. Talk to us and hear an Operator answer for your business.