Yulio.

Voice AI-Operatorsfor Hospitality

Take and confirm reservations, answer guest questions and reduce no-shows while your team serves the room.

See how it works
YulioAsk how Yulio books a table while the host serves the dining room
What Operators do

Carry the guest from first question to confirmed arrival.

Yulio answers every call to your hotel or restaurant with a human-sounding AI Operator, 24/7 in any of 60+ languages. Operators take and confirm reservations in your booking system mid-call, answer questions about rooms, tables, menus and events, call guests to confirm and cut no-shows, and transfer to your staff with a spoken briefing when a person is needed.

Operators own the repeatable reservation work and make sure unusual requests reach the person who should act on them.

  • Reservations end to end

    Take room and table reservations directly in your booking system mid-call. Modify and cancel bookings by your rules, with every change logged. Put guests on a waitlist and call back when space opens.

  • Fewer no-shows

    Confirm tomorrow's reservations with outbound calls. Rebook guests who can't make it instead of losing them. Release freed tables and rooms back to sale immediately.

  • Guest questions, any hour

    Answer on menus, allergens, hours, parking and amenities from your knowledge base. Special requests captured and passed to your staff as structured messages. Warm transfer to reception or the manager with a spoken briefing.

Integrations

Works with every tool you use.

Any telephony provider

Keep your number and your provider, whoever it is. Point the line at Yulio and your Operators answer on it. No new hardware, nothing for your team to install.

Your internal systems, CRMs and databases

We connect Operators to your own stack: internal APIs, databases, custom back offices, whatever CRM you run. The Operator recognizes the caller, checks an order or a balance mid-call, then logs the call and updates the record.

The SaaS tools you already use

CRMs, helpdesks, messengers, calendars, spreadsheets and hundreds of other services. Every call lands in the tools your team already works in, with no copy-pasting between systems.

Ready to connectAnd hundreds more through custom integrations.
KeyCRMKeepinCRMSitniksKommoViberTelegramBinotelZadarmaPhonetUniTalkRingostatVoiptimeKeyCRMKeepinCRMSitniksKommoViberTelegramBinotelZadarmaPhonetUniTalkRingostatVoiptime
HubSpotSalesforceZendeskSlackWhatsAppGoogle CalendarGmailOutlookGoogle SheetsAirtableNotionStripeHubSpotSalesforceZendeskSlackWhatsAppGoogle CalendarGmailOutlookGoogle SheetsAirtableNotionStripe
Example workflow

A ringing phone becomes a confirmed table without leaving the floor.

The Operator handles availability, policy and guest details in the booking system while your team stays present with guests. Caller: Dinner guest, Friday 7:18 p.m. — “Do you have a table for six at nine? It is a birthday, and one guest has a nut allergy.”

  1. Step 01

    Checks the live floor

    Finds the right table and seating window in the booking system without interrupting the host stand.

  2. Step 02

    Applies the booking rules

    Explains the large-party timing and deposit policy exactly as your team configured it.

  3. Step 03

    Captures what service needs

    Records the birthday and allergy as structured notes visible to the floor and kitchen teams.

  4. Step 04

    Confirms and follows through

    Books the table, sends confirmation and schedules the approved reminder call to protect against a no-show.

  5. Step 05

    Outcome

    The table is sold, the special requests reach the right teams, and the dining room never hears a phone ring unanswered.

Languages & voices

Speaks your voice in every language you need.

The AI Operator handles conversations in 60+ languages. Create your own voice in seconds or choose from a library of 75+ voices.

  • English
  • Spanish
  • French
  • German
  • Italian
  • Portuguese
  • Ukrainian
  • Polish
  • Dutch
  • Turkish
  • Arabic
  • Hindi
  • Chinese
  • Japanese
  • Korean
  • Vietnamese
  • Indonesian
  • Romanian
  • Czech
  • Greek
  • +40 more
The economics

Protect every room night and table turn.

The calculator starts with an illustrative hotel and restaurant operation. Replace every visible input with your actual numbers.

Modeled annual cost reduction$19,958$1,663 a month$59,875 over three years37% lower cost to serve
$0.56Cost per call today
$0.22Cost per AI-handled call
2.6×Cheaper per call
3Equivalent agent capacity shifted

How the estimate works: Illustrative estimate, not a guarantee. It uses the AI share shown above, assumes AI calls take 60% of today's average call time, and assumes payroll cost falls in direct proportion to calls moved to AI. It excludes implementation, telephony, taxes and the cost of any staff you retain.

FAQ

Common questions.

What teams in this industry ask before putting an Operator on their line.

Can the AI take a table or room reservation?

Yes. The Operator checks availability in your booking system during the call, books the table or room, and the reservation is confirmed before the guest hangs up. It follows your rules for deposits, group sizes and special dates.

How does it reduce no-shows?

Operators can call guests before arrival, rebook people who cannot make it and release the table or room back to sale. The actual effect depends on your confirmation policy, guest mix and how quickly released inventory is offered again.

What if a guest has an unusual request?

The Operator captures it as a structured message (allergies, celebrations, a crib in the room) and passes it to your staff. When the conversation needs a person, it warm-transfers to reception or the manager with a spoken briefing.

Does it work during service rush?

That's exactly when it earns its keep. The Operator answers every call instantly while your staff serve the guests in front of them. No phone ringing over a full dining room, no reservation lost to a busy evening.

Can it answer in English for foreign guests?

Yes. Operators speak 60+ languages with natural, human-sounding voices tuned for phone lines, so foreign guests book in their own language and local guests in Ukrainian, on the same number.

Get started

Your AI Call Center.

Voice AI agents are your Operators. Hire them, train them, and put them to work on day one, for a fraction of the cost of a human agent. Talk to us and hear an Operator answer for your business.